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Terms and Conditions

  • Due to administrative grounds and unavoidable circumstances like power failure, lack of water supply, sudden training programs, etc., the Field Director/Deputy Director reserves the right to cancel the reservation.  At such exigencies, full reservation amount will be refunded or reservation may be made to some other date as per the choice of the visitor.
  • You are advised to carry a printout of receipt along with a valid identity proof issued by the Government/Semi Government body and produce the same during admission. Passive identification strictly refrains you from availing the service.
  • Charges depicted above are to be assumed as standalone and full payment for obtaining cottage/ dormitory for specified days and with predefined amenities. Embodied and other partly services viz., Park Entry, Wildlife Safari, Food are exclusive.

Refund Policies against cancellations

  1. Cancellation before 48 hours before check in time 50% will be deducted.
  2. Cancellation before 24 hours before check in time 75% will be deducted.
  3. Cancellation within 24 hours before check in time no refunds.

*Check in time: 12.00 Noon & Check out time: 10.00 am

Cancellation Process

  • If the customer is canceling the reservation, subject to the above refund policies. he/she should send a request letter to that effect indicating his/her Bank Account Number, Name of the Bank and Branch and IFSC Code No along with Booking Reference No(Reference no mentioned in booking confirmation mail) to mtronlinebooking@gmail.com.
  • The cancellation amount as stipulated above will be refunded within 30 days.