Terms and Conditions
- Due to administrative grounds and unavoidable circumstances like power failure, lack of water supply, sudden training programs, etc., the Field Director/Deputy Director reserves the right to cancel the reservation. At such exigencies, full reservation amount will be refunded or reservation may be made to some other date as per the choice of the visitor.
- You are advised to carry a printout of receipt along with a valid identity proof issued by the Government/Semi Government body and produce the same during admission. Passive identification strictly refrains you from availing the service.
- Charges depicted above are to be assumed as standalone and full payment for obtaining cottage/ dormitory for specified days and with predefined amenities. Embodied and other partly services viz., Park Entry, Wildlife Safari, Food are exclusive.
Refund Policies against cancellations
- Cancellation before 48 hours before check in time 50% will be deducted.
- Cancellation before 24 hours before check in time 75% will be deducted.
- Cancellation within 24 hours before check in time no refunds.
*Check in time: 12.00 Noon & Check out time: 10.00 am
Cancellation Process
- If the customer seeks cancelling the reservation, shall do so through online mode only.
- After cancellation, the customer shall make a request through E-Mail to mtronlinebooking@gmail.com, duly furnishing the bank account details to which the refund is to be made along with booking reference number.
- The refunded will be made as per the refund policy within 20 to 30 days (Processing through NEFT).